Effective Date: 20-05-2025
Company Name: E11even Products
Contact Email: info@11even-products.com
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Personal Data We Collect
When you use our webshop, we may collect the following personal information:
- Name
- Shipping and billing address
- Email address
- Phone number (if provided)
- Payment information (processed securely via Mollie)
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Purpose of Data Collection
We use your data to:
- Process and ship your orders
- Contact you about your order
- Handle returns or complaints
- Comply with legal obligations (e.g. tax law)
We do not use your data for marketing unless you have given explicit consent.
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Legal Basis
We process your data based on:
- Your consent
- Contractual necessity (to complete your order)
- Legal obligations
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Sharing of Data
We only share data with third parties if necessary for:
- Payment processing (Mollie)
- Shipping (PostNL)
These parties comply with privacy regulations.
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Data Retention
We retain order-related data for 7 years (as required by Dutch tax law).
Other data will be deleted when no longer needed.
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Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Object to processing
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
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Security
We take appropriate technical and organizational measures to protect your data from loss or unlawful processing.
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Contact
For privacy questions or data access requests, contact:
info@e11even-products.com